Instructor - Indiana University
PER 2292 Rethinking Workplace Conflicts and How to Respond to Them
Faculty: Daniel Griffith
Course Description:
Research confirms the devastating impacts of unresolved conflict on employee wellbeing, engagement, intentions to quit, and many other factors, which are exacerbated by undue reliance on traditional HR grievance processes that further traumatize employees. This session presents a framework for rethinking traditional conflict management approaches and developing different approaches that are more responsive to employee needs. This involves building conflict capability and represents the best opportunity for the organization to manage and respond to conflict situations and keep them from escalating. This session presents approaches that help employees understand their differences, improve communication, achieve reconciliation, and determine for themselves the best outcomes for returning to productive working relationships.
Access Slides and Materials*
Right click the button below and open the materials in a new tab to download.
*Usage Notice
The materials provided on this page are the exclusive property of CBMI and are made available only to registered conference attendees. These materials are intended for the personal, non-commercial use of attendees for individual education and reference purposes.
By accessing this page, you agree not to share, distribute, reproduce, or post any of the materials or the password used to access them with any other person or platform. Unauthorized sharing or use of these materials is strictly prohibited and may result in the loss of access and/or further action by CBMI.