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Faculty: Elizabeth Ross

Executive Director of Human Resources - Pellissippi State Community College

Course Description:

Supervisors across higher education - department heads, business officers, directors, and academic leaders, are increasingly responsible for managing employee performance and conduct, yet most have never been formally trained in the fundamentals of employee relations. This gap becomes especially risk in the current climate, where institutions are facing unprecedented challenges such as social media controversies, political expression issues, AI misuse, student boundary concerns, and evolving expectations for staff and faculty accountability.

This session equips non-HR leaders with a clear, practical, and compliant framework for setting expectations, giving constructive feedback, and navigating progressive discipline for both staff and faculty. This session aims to demystify the "how" of people management - using real, timely higher education scenarios that supervisors are facing right now.

Participants will learn how to intervene early, document effectively, partner appropriately with HR, and uphold due process while protecting institutional integrity. This session empowers leaders to handle difficult conversations with confidence, fairness, and consistency, reducing institutional risk while strengthening campus culture. 

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Course Materials

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